Privacy Policy

Effective Date: September 1, 2024
Last Updated: July 8, 2025

1. Introduction

SkyZero.io ("we," "our," or "us") operates the website skyzero.io and provides electrified aviation flight tracking and intelligence services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

When you register for an account or subscribe to our services, we may collect:

  • Name and contact information (email address, phone number)
  • Company name and position
  • Professional information relevant to aviation industry
  • Via our payment processing partner Stripe, Billing information (credit card details, billing address)

2.2 Flight Data

We collect and process publicly available flight tracking data including:

  • Aircraft identification numbers and registration details
  • Flight paths, altitudes, and timing information
  • Airport and location data
  • Aircraft specifications and performance metrics

2.3 Usage Data

We automatically collect anonymized information about your use of our services:

  • IP address and browser information
  • Pages visited and time spent on our website
  • Search queries and data accessed
  • Device and operating system information

2.4 Communication Data

  • Newsletter subscriptions and preferences
  • Customer support interactions
  • Feedback and survey responses

3. How We Use Your Information

3.1 Service Provision

  • Provide access to aircraft flight activity and analytics
  • Process membership subscriptions and billing
  • Deliver newsletters and reports
  • Provide customer support

3.2 Service Improvement

  • Analyze usage patterns to improve our services
  • Develop new features and capabilities
  • Conduct research and analytics

3.3 Communication

  • Send service-related notifications
  • Deliver newsletters and industry updates
  • Respond to inquiries and provide support
  • Send marketing communications (with your consent)

3.4 Legal Compliance

  • Comply with legal obligations
  • Protect our rights and interests
  • Prevent fraud and abuse

4. Information Sharing and Disclosure

4.1 We Do Not Sell Personal Information

We do not sell, trade, or rent your personal information to third parties.

4.2 Service Providers

We may share information with trusted third-party service providers as appropriate who assist us in:

  • Payment processing
  • Email delivery services
  • Website hosting and maintenance
  • Analytics and performance monitoring

4.3 Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal process or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or illegal activities
  • Enforce our terms of service

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Sources and Public Information

5.1 Flight Tracking Data

Our flight tracking data is derived from publicly available sources including:

  • ADS-B (Automatic Dependent Surveillance-Broadcast) transmissions
  • Government aviation databases
  • Publicly accessible flight information
  • Aircraft registration records

5.2 Data Processing

We aggregate, analyze, and present this public information to provide insights into electrified aviation operations. We do not create or access private or confidential flight information.

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure payment processing through trusted providers
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection

7. Data Retention

  • Account Information: Retained while your account is active and for a reasonable period thereafter
  • Billing Information: Retained as required for accounting and legal purposes
  • Flight Data: Retained indefinitely as it consists of historical public records
  • Usage Data: Typically retained for up to 2 years for analytics purposes

8. Your Rights and Choices

8.1 Account Management

  • Access and update your account information
  • Change email preferences and subscriptions
  • Cancel your account at any time

8.2 Marketing Communications

  • Opt out of marketing emails using unsubscribe links
  • Update communication preferences in your account settings

8.3 Data Rights (Where Applicable)

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Restrict processing of your information
  • Data portability

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve website functionality
  • Deliver targeted content

You can control cookie settings through your browser preferences.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.

12. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Updating the "Last Updated" date at the top of this policy

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@skyzero.io
Website: https://skyzero.io

For data protection inquiries, please include "Privacy Inquiry" in your subject line.

This Privacy Policy is designed to be transparent about our data practices while protecting both user privacy and our ability to provide valuable electrified aviation intelligence services.